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Exceeded max login attempts.

erikreich
Great Neighbour / Super Voisin
 
5 REPLIES 5

@hycm53 @Meow 

 

There isn"t any need to wait any amount of time before trying to log in again.  The max login attempt error is only based on that individual web browsing session.

Meow
Mayor / Maire

Wait 1h or longer before attempting to log in again as you temporary locked your account. Do NOT change password if you are 100% confident you use correct one. If you change it, wait 20min to try to log in again.

 

Public Mobile has web page cache issue so you might be looking at obsolete status. Click on little spinner refresh icons lower down. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

softech
Oracle
Oracle

@erikreich   just restart your browser

 

if still fails, use Incognito mode and try agian

 

Handy1
Mayor / Maire

@erikreich @Try clearing web browser cache / cookies and try again in cognito / private mode 

hycm53
Mayor / Maire

@erikreich 

Since PM website has caches issue, so clear caches , cookies then using computer and private or incognito mode browser to login. For some mysteriously reasons, mobile device some times hard to login, so don't use mobile device to login. 
Wait for couple of hours then follow above method try login again.

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