Esim transfer to new phone ?

[CoolScorpion]

Just wondering if I could transfer esim to another phone or do I need a physical sim to do that ? Thanks 

[daisyjulie]

I need to know this as well!

[Fooboto]

For those new here, if you had an existing eSIM on an old phone, and you purchased an eSIM on your new phone through the PM app, the total charge is $0.  Once activated, your phone number will be active on your new phone, and automatically deactivated on the old phone.

[Rohan1234]

I am having the same issue, does anyone know why that is?

[hTideGnow]

hi @Boffy this was an issue from 2 months ago and must have been solved 

do you have similar problem and need assistance?

[Boffy]

Have you deactivate that e-sim on your phone?

Your problem solved ?

[GeraldFoley]

I purchased a plan with esim for my daughters phone but logged into the app at the end on my phone so now I have 2 plans. I bought an esim on her phone after logging into the app on her phone but still can't transfer it over. Any help would be appreciated 

[RoyBatty]

My PM mobile app Subscription and Add-Ons does not show the buy new eSim option. It just has two options for US call add-ons.

Do you have to have specific subscription for the buy new eSim option?

Can only certain customer buy new eSim?

Why have instructions for something that is not available to everyone?

What am I missing?

The following is not true for my PM mobile app.

For eSIM with new phone, you have to re-buy a new one for $5.  
Yes,  while eSIM is "cool", there are disadvantages as well.  For eSIM, if you have a new phone, or if you ever wipe your phone, you will have to re-buy a new eSIM again.   There is no such problem with Physical sim card.

To rebuy new eSIM, First, download the app on your new phone, click ⊕  or  ⧁  at the bottom left to bring up the menu and go to Subscription & Add-on page, scroll down to the bottom and click Shop SIM Card Now.  You can buy and install eSIM from there

[PennyM]

I currently have an eSim and bought a new phone. Both previous and new device are Android phones. I have the PM Android app and am logged in, however, there is no option to purchase a new esim in the Store. This looks like an omission or a bug. Can anyone confirm?  

[Dunkman · Accepted solution]

@CoolScorpion 

You can transfer eSIM to another phone, but the hassle is that you will need to purchase another eSIM for your new phone.  

You will need to download PM app on your new phone, login to your account and then purchase another eSIM. 

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...