I don’t have any cell service.

[JBJD]

Hi, just wondering how to get support, I decided to transfer my phone number to public mobile and not I don’t have any cell service, and I can’t access my account either because they send an verification code to my phone number that I can’t access, how do I fix this?

[softech]

@JBJD 

Did you try reboot your phone first or test the sim card in another phone?

but it could be just a sim card provisioning issue, which is an easy fix on PM side and you just need to engage them by direct message here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there    (as it is late in the night, they likely will reply in the morning )