Data counter shows negative value

[hTideGnow]

Hi All, 

Can we overdraft our data?  I hope not 

I see my Data usage showing negative left, but data is working still

[hTideGnow]

Hi All, 

my counter looking good now. 🙂

[Handy1]

@hTideGnow  not everyone . Luckily for @esjliv  and myself ours seems fine . 

[hTideGnow]

HI All, 

if everyone on the same boat, I feel happier now. LoL

One of my data add-on that I used earlier show negative too

[esjliv]

@hTideGnow - not sure what is triggering who this affects or not. Mine look normal. When you check the balance though 611, does it reflect the negative balance? But note, it will include our addon balances too.

[Meow]

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@hTideGnow wrote:

Can we overdraft our data?  I hope not 

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Yes, and you will be charged enormous interest on any overdraft!!!! Pay, pay, pay now!!!

(Joking!!!!!)

Report to agent this glitch. Many people are reporting it.

[PolineChan]

mine is showing -565.85 GB left when i barely turn on my data.

[dwh1]

As others have said, this is a system problem many are seeing. I did want to add that my data used is correct - what's wrong is just the remaining.  This tells me this is just a UI issue and not a problem with tracking how much data you've actually used.

[Handy1]

Mine still shows as expected 

[Handy1]

@hTideGnow  Yes lots of reports thisMorning of customers seeing this . Very strange indeed 

[softech]

@hTideGnow   no worry, you know PM is prepaid, you can not use more than you are entitled to

There are multiple posts about this already this morning.  I saw it on mine.  I think it is happening to everyone.  With that, I think PM will fix it soon