@zaarrkon wrote:
My plan renewed on March 21st with 1Gb of data.
I've been home sick all week using my home wifi.
On March 26th I got a text saying I've used 75% of my data.
Checked my account - 365Mb of 1Gb used.
What's up?
There are multiple possible reasons for your phone to use Cellular Data instead of Wifi and none of them have anything to do with Public Mobile (or any provider). Unless, you had your data fully OFF, your phone always had option to use Data when Wifi is lost.
You could lose connection to Wifi for multiple reasons:
- Power saving. In order to save power, phones sometimes drop connection to Wifi and if any activity in meantime happens, it could be using Cellular data
- Wifi disconnected. That also could be due to few reason, some interference, 'dead zone' in your place, etc
- Wifi gone. Routers are not 100% time up, there are time when they simple don't work, doing updates, get software glitch, etc.. I have to restart my home router once in a while to get it working. Sometimes, wifi work for some devices, but some not and again I have to restart.. Routers are combination of 'software and hardware' and many, many things can impact your connection.
- Something else.. It is hard to predict all possible reasons what have happen. Once I had a case when I was on video call, lost connection to Wifi (that I had no idea about) for a sec, Cellular Data took over (I did not disable Facetime to use Cellular Data), I've reconnected to Wifi in meantime but call continued through Cellular Data and I've used a lot (I was with Rogers at that time, but as I said, that is nothing to do with any providers, they just count)
So, I suggest you to minimize possible 'Cellular Data' usage on your phone settings (I don't know what phone you have), like ensure phone updates are only on wifi, apps that you really don't need to use data, disable access to it (if you can depending on phone),.
