My question is this: Should someone switch to a competitor or stay with Public Mobile?
If you're the type of person who always wants the best deal available right now, who's always chasing after a better deal - switching between carriers will let you score things like discounts and bonus data whenever they're being offered. There's always a promo somewhere else, there's always some sort of incentive to attract signups. Go to Lucky, go to Chatr, to Virgin, to Fido, to Koodo, to Freedom, come back to Public - every jump will getcha a few more GB to consume.
If you're the type of person who prefers to avoid all the hassle of moving around - repeated number ports, repeated SIM card purchases, constant activation and deactivation surcharges, endless prowling the websites in search of a "better" deal - then staying with Public Mobile is worthwhile and pays off in the long run. No other provider gives you Loyalty rewards/discounts on every bill. No other provider gives you ongoing Referral rewards/discounts on every bill. No other provider applies zero hidden charges onto your bill. No other provider has ever given free no-strings-attached gifts.
That being said ... Public Mobile's online-only DIY service and support model isn't for everyone. My tech-dinosaur parents were happy to move away from Public Mobile - and I was happy to allow random point-of-sale retail staff take all of my parents' endless phone problems away from me.
And, like every other carrier, Public Mobile (Telus/etc) cannot possibly have coverage everywhere. When some networks have good service in your area and other networks lack good service in your area then your decision is already made for you - no awesome plan, product, or promo is worth purchasing if you can't make any use of it.
