Try using a different browser and incognito mode. Also try clearing your cache and cookies then reboot.
If you still need assistance then submit a ticket.
Here’s when and how to contact our Customer Support Agents:
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
- Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
