Can't send/receive pictures through text

[Tmclunn1]

Not sure when this has happened, but I can no longet send and receive pictures through MMS.

I have been on the site and edited my settings to what it says and rebooted the phone and still fails to send.

Is there something wrong with my account?

[Tmclunn1]

It works now! It was the all caps SP.MB.COM that got it working 

[Phil_Adelphus]

@Tmclunn1  Did you try with the line SP.MB.COM in all caps?  Seems to be a OnePlus thing.

[softech]

@Tmclunn1 make sure no error in the entries.  Sometimes there is error and hence you cannot enable it

worst case, Reset All Networks and it will wipe the manual profile and restore the default one.  You can then manually recreate a new one again 

[Tmclunn1]

I sure did and rebooted a number of times 

[softech]

@Tmclunn1 did you delete the current one and create a new one?  with one APN Profile, it will use it as default or you should be able to enable it 

[Tmclunn1]

Followed what you said. Couldn't flip that enable switch though for the apn. 

Still doesn't work. 

[softech · Accepted solution]

@Tmclunn1 

no worries it will work

But qith OnePlus, there might be a bit more work than simply updating or turning on and off the network.  Many confirmed that you need to delete the current APN profile first.  Then Add new profile and add according to this, please note case-sensitive and do not add extra spaces.  Remember to save the new APN and then reboot the phone before you try

APN: sp.mb.com
         (or try all upper case SP.MB.COM)
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
             (or try:  http://aliasredirect.net/proxy/mmsc)
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[Chalupa_Batman]

---

@Tmclunn1 wrote:

I'm using a OnePlus 7T

I set it up as per what you said. Still fails.

---

Hello @Tmclunn1 

This may sound weird but it worked for a buddy of mine. Go into your network settings, turn off automatic and pick Public Mobile as your service. Then reboot the phone. Then try to send those messages.

EDIT: If that doesn't work, I don't think it's going to work for you. I remember something a while back that has to do with APN settings is on the ROM itself and every time an upgrade happens, it refers to the ROM not to what PM APN is...  might need to check OnePlus forums on how to fix that. But I'm an iPhone guys so...  

[Tmclunn1]

I'm using a OnePlus 7T

I set it up as per what you said. Still fails.

[hTideGnow]

hi @Tmclunn1 

what phone are you using?

Telus (PM) has retired some legacy servers and old phones from 2017 before will be affected

and check if you have these APN settings 

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

[slusagm]

make sure mobile data is turned on, and Reset Network Settings and you can try again