01-31-2025 06:44 PM
I am still getting charged even though I am no longer with public mobile
01-31-2025 06:54 PM
hi @EV67 did you properly port out the number or turn off Autopsy?
you can ask support agent to check and provide refund. Submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
01-31-2025 06:53 PM
Difficult to believe...
If you ported your number to another provider then your account is immediately closed.
Maybe somebody is using your CC to pay its bill?
Nevertheless, open a ticket and ask agent what is going on...
01-31-2025 06:47 PM
@EV67 wrote:I am still getting charged even though I am no longer with public mobile
Best to reach out to a CS Agent to resolve this.
You can submit ticket by direct message:
A Customer Service Agent will reply to your community inbox here:
