2 weeks ago
I am still getting charged even though I am no longer with public mobile
2 weeks ago
hi @EV67 did you properly port out the number or turn off Autopsy?
you can ask support agent to check and provide refund. Submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
2 weeks ago
Difficult to believe...
If you ported your number to another provider then your account is immediately closed.
Maybe somebody is using your CC to pay its bill?
Nevertheless, open a ticket and ask agent what is going on...
2 weeks ago
@EV67 wrote:I am still getting charged even though I am no longer with public mobile
Best to reach out to a CS Agent to resolve this.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage