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Are the public points automatically applied?

N_L-W
Great Neighbour / Super Voisin

With the move to public points, I was wondering if the points I get can still be automatically applied to discount my plan, or if I'll have to do that manually every month? 

7 REPLIES 7

@shabby I'm sure that's part of the strategy. 

shabby
Good Citizen / Bon Citoyen

Almost seems like they don't expect some people to log in at all and convert their points...

Robynesar
Good Citizen / Bon Citoyen

By redeeming 15 points on Lower Your Bill, you'll receive a $15 credit on your next bill. Lower Your Bill redemptions will be processed and visible in My Account within 24 hours.

Dunkman
Oracle
Oracle

@N_L-W 

Not automatically.  You actually have to convert minimum 15 points for $15 bill credit.  

Handy1
Mayor / Maire

@N_L-W  No they are not unfortunately , now instead with points system you have to wait until you have 15 points to redeem $15 off you bill from the rewards portal 

Great

Points rewards portal view catalog

Handy1_0-1710637499224.jpeg

 

 

Sansan
Mayor / Maire

No they are not. You have to pay your full bill every month. When you accumulate the 15 points,  then you have to manually sign into your account to redeem it towards your next bill.

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