03-16-2024 08:59 PM
With the move to public points, I was wondering if the points I get can still be automatically applied to discount my plan, or if I'll have to do that manually every month?
Solved! Go to Solution.
05-07-2024 10:34 PM
03-16-2024 10:56 PM
@shabby I'm sure that's part of the strategy.
03-16-2024 10:01 PM
Almost seems like they don't expect some people to log in at all and convert their points...
03-16-2024 09:06 PM
By redeeming 15 points on Lower Your Bill, you'll receive a $15 credit on your next bill. Lower Your Bill redemptions will be processed and visible in My Account within 24 hours.
03-16-2024 09:04 PM
Not automatically. You actually have to convert minimum 15 points for $15 bill credit.
03-16-2024 09:04 PM - edited 03-16-2024 09:05 PM
@N_L-W No they are not unfortunately , now instead with points system you have to wait until you have 15 points to redeem $15 off you bill from the rewards portal
Great
Points rewards portal view catalog
03-16-2024 09:04 PM
No they are not. You have to pay your full bill every month. When you accumulate the 15 points, then you have to manually sign into your account to redeem it towards your next bill.