09-06-2023 02:34 PM - last edited on 09-06-2023 03:35 PM by computergeek541
Just switched to Public today. My 4G speed (120Mbps) is faster than with 5G (98Mbps)
Also not receiving verification texts during sign in. Only works with email.
Solved! Go to Solution.
03-10-2024 04:00 PM
I have similarity experience, download speed is good can up to 200Mbps on some locations, but the download is really bad, only 17Mbps, means totally is not improvement between upgrade from 4G to 5G.
09-06-2023 06:06 PM
HI @Fast_J
Yes, Telus does not have best coverage in Winnipeg. Usually for most part of Canada, Telus share network with Bell. But in Winnipeg, Telus uses its own network only. I think less towers and hence worst coverage or reception
09-06-2023 04:30 PM
Well I bought into a 5G plan that's slower than my previous 4G plan. Maybe good enough for some, not for me.
09-06-2023 03:56 PM
@Fast_J It can't be that bad if you're getting +/- 100Mbps. I get 5G plans can get higher than that, but that is plenty fast to do 99% of what most of us need to do on our mobile devices. That speed is even perfectly acceptable for hotspotting
09-06-2023 03:53 PM
The signal strength is bad at my location (10 minutes from downtown Winnipeg). Come to think about it l had a Telus plan about 6 years ago and had the same issue. I'll run with this plan for now and likely switch back to Roger's at some point. Coverage was much better.
09-06-2023 03:46 PM
Text verification is now working. I didn't make any changes to facilitate it. 🤷🏽♂️
09-06-2023 03:29 PM
@Fast_J , with respect to your question about not receiving verification text, I suggest you check the eversafe settings on your account. When in your account, go to profile and you will see the eversafe stuff there. Make sure the phone number association is correct, update as needed.
09-06-2023 03:21 PM
@Fast_J I too find that, in general, I get more consistent/faster results on the 4G network, even though I have a 5G plan. It's important to decouple the speed of the plan from the network itself, because all plans have access to all networks, and each of those networks is capable of higher speeds than what PM markets to us at the plan level.
09-06-2023 03:20 PM
This is a long shot as I'm an Apple guy. Wow. I don't believe a I said that out loud. Ugh.
If you can perhaps find and choose Public Mobile instead of leaving it on automatic, I wonder if that would work?
I know nothing about Android anymore. Been on iPhone since Google bricked my Google 1. 🙂
09-06-2023 03:08 PM
S23 Ultra
09-06-2023 03:03 PM
Which phone are you using?
09-06-2023 03:03 PM
@Handy1 wrote:@computergeek541 My point about great speeds for 4G plan considering they are advertised as up to 100mbs so anything more then what you pay for is great I think
I understand you now. I didn't read it that way in the OP's first post, but rather as both of those results from being after the change to the 5G plan.
09-06-2023 03:02 PM
@computergeek541 My point about great speeds for 4G plan considering they are advertised as up to 100mbs so anything more then what you pay for is great I think
09-06-2023 02:59 PM
@Handy1 wrote:@Fast_J That’s great 4G speed for here . But with 5G plan you should be doing better then that I just did speed test today with PM 5G plan and got 258mbs
I disagree that's good for LTE network speeds. The LTE network is capable of much faster than 120Mbps, so this would mean that network conditons are far from peak performance at that location.
09-06-2023 02:41 PM - edited 09-06-2023 02:41 PM
@Fast_J That’s great 4G speed for here . But with 5G plan you should be doing better then that I just did speed test today with PM 5G plan and got 258mbs
09-06-2023 02:37 PM
HI @Fast_J
it is possible, that's why some phone like iPhone has 5G auto and won't use 5G all the time
Your login problem, login using Incognito/Private/Secret mode with your browser, go to Profile, Manage EverSafe id, does it show the correct phone number?