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Town Hero / Héro de la Ville

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

Awesome news, my plan renews, on the 28 of this month should I wait until the 25 or 26 to renew????

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Town Hero / Héro de la Ville

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

@fdrcamb519 just add funds and switch when it becomes available. then "choose change on next renewal date"

 

@TMS you're wish has been granted. good job on waiting it out 👍.

 

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Retired Oracle / Oracle Retraité

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

This is great!  But please make the $30 2GB plan the regular price rather than temporary.  One can hope that PM eventually decides to make this a regular offering due to demand.

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Mayor / Maire

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

@fdrcamb519 

You have to wait until this new plan is available, IE: in the list of available plans....tomorrow I think. As soon as it is available just log in to Self Serve, choose “Change Plan”, select the new $30/2Gb plan and then the important part... choose to “Change at Renewal”, not the “Change Immediately“ Option. These two choices are big buttons at the bottom that you choose between. The morning of your next renewal you will be renewed on this new plan without the need to make your move a day or two early throwing away some of your current 30 day plan OR inadvertently missing your next renewal and having to wait another month.

 

AE_Collector

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Retired Oracle / Oracle Retraité

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan


@SD08 wrote:

This is great!  But please make the $30 2GB plan the regular price rather than temporary.  One can hope that PM eventually decides to make this a regular offering due to demand.


The $35 plan has long been the worst of the talk/text/data plans.  To me, it never made any sense with the $40 plan including so much more data. If this $30 plan is truly going to be a limited time offer, I would say don't even bother bring back the $35 plan later on unless it includes more data.

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Town Hero / Héro de la Ville

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

@AE_Collector 

Thank you very much for your clear explanation.

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Oracle

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

Great news, now we need to see the $35 slot taken with offering 3Gb


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Mayor / Maire

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

@ShawnC13 

Were I running the place... I would have simply changed the $35 plan to having 3G of data with appropriate notices here and texts to customers and introduced a new $30 2Gb plan. Thus some people on the $35 plan may have elected to stay on the $35 plan with the increase to 3Gb rather than switching down to the new $30 2 Gb plan to compete with whoever it is that has this already.

 

The name of the game for PM is keeping the most $$ coming in each month. Many dont mind paying a little more to get a decent amount more data even if they dont feel they will likely use it all each month. The small $5 extra is worth it for the peace of mind. It was $10 more ($25 -> $35) for only 1/2 Gb extra than most objected to. 

 

@Catherine_T 

 

AE_Collector

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Mayor / Maire

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

Stop the Presses!

 

We will potentially have a:

$25 1 Gb,

$30 2 Gb,

$35 3 Gb,

$40 5Gb,

plans by tomorrow when the $30 plan launches!? I think they are listening to me again...that’s what I (and others) have been saying for oh what..a year now? Such a logical well thought out lineup suddenly.

 

Fingers crossed.

AE_Collector

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Good Citizen / Bon Citoyen

Re: Replacing the $35 1.5GB Plan with a $30 2GB Plan

Can existing client will be able to get the plan ?