Changed to the Can/US/Mex plan and it didn't change.

[Mike116]

On Nov. 27 I changed to the Can/ US /Mex plan and also changed my credit card. On Dec. 01 it billed me the rate for my old plan on the old credit card.

[Mike116]

Thanks I sent in a ticket.

[Mike116]

No just charged once at the rate of the old plan on my old credit card.

[hTideGnow · Accepted solution]

hi @Mike116 

so, they charged you twice?

Can you check agian?  It could be just a browser cache problem.  Please try again using Incognito/private/secret mode on your browser to login My Account, or try using the PM app (logoff the app first and log back in)

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