12-01-2022 09:02 AM - edited 12-01-2022 09:02 AM
Season’s Greetings Community,
During this season of giving, we’re bringing back our Holiday Rewards and we’ve got some amazing things to give!
Starting December 1, we’re giving away free data, free international long distance minutes and more, available until December 31st, 11:59PM EST. We are excited to share these gifts with you all:
I’m an existing customer; how do I redeem my holiday gifts?
I’m not a customer yet; how do I redeem my holiday gifts?
What else you need to know:
For more information, about More is Merrier please click here
Wishing you a happy and rewarding holiday season - from us, to you!
- The Public Mobile Community Team
12-03-2022 07:57 PM
Wow 5 gigs that’s awesome
12-03-2022 07:56 PM
and not worth the switch
12-03-2022 07:56 PM
Try texting 4911 and text Yes2
12-03-2022 05:30 PM
Oh, one of my plans it looks like it only applied the 500 mins but not the 2GB data. Anyone else experience this?
12-03-2022 05:29 PM
So far 3 of my 5 plans have received the offer and have been accepted. YAY! Thanks PM.
12-03-2022 03:06 PM
@Sizzler22 Try responding to the text again if it didn't work the first time, or login to see if the data/mins have already been added to your account.
To view the points catalogue, you need to login to the Rewards page, uses the same login username/password as for self serve account. There should be an option to view the catalogue there.
12-03-2022 02:42 PM
Recieved my bonus data and LD minutes, thank you Public Mobile
12-03-2022 02:11 PM
The text is scheduled to arrive between December 1st and 15th. If you don't recieve it by December 15th contact customer support.
12-03-2022 12:37 PM
Me too!
12-03-2022 11:05 AM
I activated my Public Mobile in December 2021. But I never receive the promo text from my phone. I thought maybe I was a new user. Now it is time again, but I still didn't receive the promotion. Is there anything wrong with my account?
12-02-2022 10:33 PM
Yes. Earlier today.
12-02-2022 10:29 PM
@Jonavin you got the text from PM yet?
12-02-2022 10:25 PM
i dont see catallogue
12-02-2022 10:16 PM
I got the text but I typedYES2 doesnt work it said invalid , it worked for my wife.
12-02-2022 08:56 PM
Here's hoping I'm not in the super late batches this year.
My usage from the freebies from last December are (lol):
3.0%
2 GB | 1.94 GB left
----------------------------
0.4%
500 mins | 498 mins left
12-02-2022 08:55 PM
it doesn't. I hadn't received the SMS yet and messaged YES2 and it just said I'm not eligible yet.
12-02-2022 07:48 PM
Me too!
12-02-2022 05:22 PM
Yes, confirmed. I just received the msg today.
12-02-2022 04:33 PM
@Rena The texts are being sent out in batches and some customers may not get them until the 15th of this month. You can try texting to shortcode 4911 with YES2.
12-02-2022 04:21 PM
hi, Must have deleted my text. Is there a way to get another one for this reward?
12-02-2022 03:26 PM
@sh2323 Everyone, whether on old rewards or new points, receives the same text and will need to reply YES2. You will be on the old rewards unless you activated your account after Jan/25/2022 or opted into the new points by logging into the Rewards page and agreeing to the switch.
As long as you didn't switch, you're on the old rewards and are advised to not make the switch as it can't be undone.
12-02-2022 02:32 PM
anyone knows if I reply YES2 means I am in reward program automatically? Thanks
12-02-2022 01:45 PM
It's so awesome these don't expire. Always there for me when I go a little over my data each month. (They are starting to pile up also haha)
12-02-2022 08:38 AM
The easiest way to get 1 gig free in my rewards is to click newest toolsets or points and it shows up and then click it
it added to mom moms and mil right away Tik about 24 hours for my fil
12-02-2022 07:38 AM
Thanks for keeping this PM tradition alive. My friends are always amaze when you do effortless gifts like this. Makes us loyal customers feel like we're not being ignored for new customers.
Cheers!
12-02-2022 04:41 AM
@darlicious @messenabout @Stormy great suggestions and info! I'll pass it along.
12-02-2022 03:45 AM
@Chrissyrioux12 wrote:How do you get the 1 gig in my rewards is it after you reply yes2 then login to my rewards or can you do the 1 gig prior and how please ?
Didn't see a response to this so to answer your question (and anyone else that can't find it), when on the Rewards portal click on Catalogue and scroll until you find it (or from the drop down select "points from low to high"),
12-02-2022 02:53 AM
Contact customer support. They can opt you back in again but it won't resend a text. So get opted back in and wait and if you don't recieve the text by the 15th you can contact customer support to get the freebies added to your account.
12-02-2022 02:48 AM - edited 12-02-2022 02:48 AM
Sure, but if I have previously opted out, what do I do?
12-02-2022 02:42 AM
Interesting.....seems 4911 is set up to be a shortcode for purchases. This is why I don't opt out of recieving texts I like hassle free freebies.