cancel
Showing results for 
Search instead for 
Did you mean: 

Previous phone number

Breener
Great Neighbour / Super Voisin

How do I get my previous phone number that I used before with public mobile?it says that it is not a valid Canadian number ?

4 REPLIES 4


@Breener wrote:

How do I get my previous phone number that I used before with public mobile?it says that it is not a valid Canadian number ?


The number porting feature is only for transferring a phone number from another carrier/another brand.  A phone number cannot be transferred from one Public Mobile account to another.

BKNS27
Mayor / Maire

@Breener 

Did you call the number to see if it has been assigned to someone?

NDesai
Oracle
Oracle

@Breener When did you have that phone number with Public Mobile? If you left it inactive for longer than 90 days, then it's gone. If it's not been more than 90 days, then you can login to your account and reactivate your subscription. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

hTideGnow
Mayor / Maire

hi @Breener 

are you activating new account now and try to get the phone number back?  When you left Public Mobile or when you last had active service with Public Mobile?

give us some more details

Need Help? Let's chat.