@darlicious : It _was_ an idea from a certain flower girl to call the Oracles moderators. It would fall in line with pretty much any other forum I've seen. It never made sense to me to call the CSA's moderators in light of their actual duties. But they would still have moderation duties that Oracles can't do, so there's that.
Except from my experience they are terrible moderators with the exception of removing really inappropriate posts and spam. They still moderate from a presumed guilty stance and the accuser as innocent as a new born baby.....at least oracles will form a commitee to review the choices they make and they cannot completely dispose of evidence other than their own.
@hairbag1 .. no need new name for Simon..its OK to stay with Customer Support Agent... cos from today. all "Customer Support Agents" are now Simon.. LoL
@Jade_S - this is a refreshing, more modern, change/update!
Now the Oracle title can be changed to Moderator.....JUST KIDDING!
Please don't do that. 🤣
Why not it would be a more appropriate title?
But with the 'JUST NEW' change of Moderators to Customer Support Agents, it may set a bit of confusion in the beginning. Not saying, though, later on that may be a great route to take.
Maybe a future 'graduation' of our Oracles to Moderators could be set forth as a ceremony to recognize what these members actually do for PM.
Finally they won't be called "Moderators". It took a long time to get this changed. Thank you to all involved to make this change happen as we know it must involve a lot of backend changes in the system and documentation.
@esjliv, I think the moderator term will need to be retired here as it is everywhere and no matter what will still create confusion for a long time. I am still wondering how many times I will say "Looks like a Moderator will need to look into this"
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *
Surprisingly I see there is absolutely no fanfare on the overhaul of the private messaging system. Further exploration will yeild more queries to functionality......I do like the search option for members although having the usernames visible rather than just the avatar at first glance would make instant recognition of the sender of messages more convenient. 😃
@darlicious : Old news. Already being talked about over here. I think it's incomplete. The spacing on the left is all around bad. There should be a checkbox to the left. Maybe different on different browsers or device.
Change just for the sake of change??? With NO benefit but LOTS of inconvenience...
PLEASE PLEASE PLEASE CHANGE IT BACK!!!!!!!