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Public Mobile

Introducing all new Referral Codes!

Hey Community,

 

Here at Public Mobile, we love referrals, and we know that many of you do too! We understand that a lot of you like to refer as many friends as they can, but sometimes, sharing your personal phone number isn’t the best way to share your joy.

 

That’s why starting July 24th, we’re going to be introducing unique referral codes for our customers that they can share with their friends. We think this is really cool because:

 

1.It’s safer and has better privacy

 

By using uniquely generated codes, we minimize exposure of personal information from our customers being used inappropriately by others. Safety comes first!

 

2.It’s easier to refer your friends at the push of a button

 

As if it’s not easy to refer your friends already, you can now copy & paste a direct link from your Self-Serve Overview page, which, when clicked on, will autofill your friend’s activation page with your referral code already. Sweet right?

 

1.png

 

How to locate your unique shareable URL:

  1. Go to Self-Serve and Log in.
  2. In the Overview page, look for this box in the right hand side.
  3. Hover over the ‘link’ hyperlink and copy the link address.
  4. Share with a friend! 
  5. Now, start saving! Smiley Happy

 

If you don’t share a URL or it’s not on hand, it’s still easy to refer a friend. Simply find your code on the right hand side of the Overview page in Self-Serve  and let your friend know. When activating, they’ll just need to manually type in your code. The rest is the same as today. Smiley Happy

2.png

 

Let us know your thoughts, 

 

Public Mobile Community Team

 

 

FAQ

 

Question

Answer

Does this impact any of my existing referrals that entered my phone number?

If you already have referrals that came from sharing phone numbers, you will continue to keep your referral credits. No referrals will be removed from accounts as a direct result of the new referral codes.

After July 24th, can my friend still use my phone number during activation to get a referral?

After July 24th, phone numbers will no longer be used for referrals. A referral code must be used to register a referral moving forward.

I have a referral reward that I’m missing. When I reach out to a Moderator about this after July 24th, am I using my friend’s phone number or code?

If you are missing a reward and reporting it, starting July 24, you will need to share your friend’s referral code with the Moderator assisting your case. 

I referred someone and didn’t get my credit. What should I do?

Please reach out to the person you referred and have them contact a Moderator with your referral code, and they will be happy to assist.

What is the policy around sharing my referral code in the Community?

Unsolicited sharing of referral codes will be considered spam.

 

Oracle

Re: Introducing all new Referral Codes!

Great news! Glad to see this implemented.  Now waiting for the ticketing system and this will be two of the long outstanding issues that been asked about for a long time to be dealt with


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Mayor / Maire

Re: Introducing all new Referral Codes!

 @Alan_K 

Nice!

Now all the support documents and help information need to be updated. Smiley Happy

Model Citizen / Citoyen Modèle

Re: Introducing all new Referral Codes!

This is awesome

Oracle

Re: Introducing all new Referral Codes!

Please do not post your codes in the community nor send them unrequested via pm to potential customers. 

Model Citizen / Citoyen Modèle

Re: Introducing all new Referral Codes!

Wonderful news

Town Hero / Héro de la Ville

Re: Introducing all new Referral Codes!

That is good to hear as it makes it easier to sign up referrals without having to give your phone#.  Also a good way to save more money.

Deputy Mayor / Adjoint au Maire

Re: Introducing all new Referral Codes!

This is excellent! Will make it much easier to refer people.  Thank you!

Great Neighbour / Super Voisin

Re: Introducing all new Referral Codes!

Clicking on the referral link take you to a non secure page! This will for sure scare potential referrals away....Screenshot_20190724-085017__01.jpg

 

Deputy Mayor / Adjoint au Maire

Re: Introducing all new Referral Codes!

@Alan_K  definitely a great idea, especially from a privacy perspective.  This is similar to Tangerine Bank where they give you a special/personal code you can use to refer people.  Maybe also consider an automated email/link you can email your friends with and all they need to do is click on the link in the email and activate, then automatically our account will get the referral credit, no code needs to be entered.  Basically the link in the email is personal to the user who sent the email.  Just thinking maybe something like this can be implemented in the future.