Hey Community,
Here at Public Mobile, we love referrals, and we know that many of you do too! We understand that a lot of you like to refer as many friends as they can, but sometimes, sharing your personal phone number isn’t the best way to share your joy.
That’s why starting July 24th, we’re going to be introducing unique referral codes for our customers that they can share with their friends. We think this is really cool because:
1.It’s safer and has better privacy
By using uniquely generated codes, we minimize exposure of personal information from our customers being used inappropriately by others. Safety comes first!
2.It’s easier to refer your friends at the push of a button
As if it’s not easy to refer your friends already, you can now copy & paste a direct link from your Self-Serve Overview page, which, when clicked on, will autofill your friend’s activation page with your referral code already. Sweet right?
How to locate your unique shareable URL:
- Go to Self-Serve and Log in.
- In the Overview page, look for this box in the right hand side.
- Hover over the ‘link’ hyperlink and copy the link address.
- Share with a friend!
- Now, start saving! 🙂
If you don’t share a URL or it’s not on hand, it’s still easy to refer a friend. Simply find your code on the right hand side of the Overview page in Self-Serve and let your friend know. When activating, they’ll just need to manually type in your code. The rest is the same as today. 🙂
Let us know your thoughts,
Public Mobile Community Team
FAQ
|
Question |
Answer |
|
Does this impact any of my existing referrals that entered my phone number? |
If you already have referrals that came from sharing phone numbers, you will continue to keep your referral credits. No referrals will be removed from accounts as a direct result of the new referral codes. |
|
After July 24th, can my friend still use my phone number during activation to get a referral? |
After July 24th, phone numbers will no longer be used for referrals. A referral code must be used to register a referral moving forward. |
|
I have a referral reward that I’m missing. When I reach out to a Moderator about this after July 24th, am I using my friend’s phone number or code? |
If you are missing a reward and reporting it, starting July 24, you will need to share your friend’s referral code with the Moderator assisting your case. |
|
I referred someone and didn’t get my credit. What should I do? |
Please reach out to the person you referred and have them contact a Moderator with your referral code, and they will be happy to assist. |
|
What is the policy around sharing my referral code in the Community? |
Unsolicited sharing of referral codes will be considered spam. |
Good !
Awesome !
