01-11-2022 03:08 PM - edited 01-29-2022 01:09 PM
These are the complete works of the Get Help pages.
The images under Create a self-serve account are outdated but get the idea across.
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90 day plans are mentioned but no longer available.
90 day plans are mentioned again.
Province-wide is mentioned but no longer available.
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Where to buy a compatible phone
Setting up your data/APN settings
Another old style image but still works.
Warranty, Returns and Repair Policies
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90 days mentioned again.
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Viewing your Promos in Self-Serve
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Providing feedback on store experience
Public Mobile SIM Cards at Red Apple Stores and The Bargain! Shop
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Travelling outside of Canada & the U.S.
No more province-wide plans.
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Contact a Customer Support Agent
Customer Support Agents hours of operation
Issues that require a Customer Support Agent
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01-11-2022 03:10 PM - edited 01-29-2022 01:08 PM
These are most of the links from the home page
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Shop
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Why Public
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Sign In
My Account - self-serve account
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Miscellaneous
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Socials
01-11-2022 03:20 PM
@z10user4 lol...but you've forgotten to mention the beautiful (or is it fabulous) service... 😊
01-11-2022 03:21 PM
Oh, my... Somebody is going to add all these links to existing kitchen sink and replies will become even messier.
01-11-2022 03:34 PM
Thanks! I'm going to copy paste the entirety of both your messages in response to each new thread now! /s
01-11-2022 04:26 PM
Hey that's awesome! I was just complaining how they are not easy to find on the mobile version of the forum.....now you just need to get it pinned....lol or get pinned!
Have you noticed how threads now just get buried unlike before when they when pop back up to the top of the board so they were easy to find and reply to? The whole community is just one long laundry list pinned to the wall over the kitchen sink next to the whole kit and kaboodle.
01-11-2022 04:30 PM
Dang it where did the tagging option go? It was added to get support and now it's gone?!! I mean this is the one section that needs that option.
01-11-2022 04:32 PM
01-12-2022 01:20 AM
@dabr : And of course resetting the home internet. Can't be forgetting that. /s
@Yummy : One would think that that's what the company is tolerating soo...
@0PX9O4 : Have at 'er 🙂
@darlicious : I pretty much expected it to get dumped down here. If you select Sorted by: Recent replies then the threads will at least pop up that last got a post. But unfortunately, the default is Recent threads. It's also why I still use All Posts. I can't stand that other view. Like in the lounge. Oh look...tagging down here. Are they searchable generally?
Thanks @benfatto
01-12-2022 02:15 AM - edited 01-12-2022 02:20 AM
Aha....they are back again. weird.
Edit:
Ok wait why is this in the lounge? So the entire help article library for public mobile is not phone or pm related? Well I guess that makes as much sense as this new forum. Bizarre World.