No MyReferral earned

[DannyKi]

Hi,

My gf used my code a couple of months ago, she's still with Public, I did not get 1 point per month so far and I don't think she got the $10 credit either. 

Is there a link I can submit a ticket to Public or the agent going to read this article and contact me via Inbox? How does this work?

Thanks,

D

[DannyKi]

Thanks man

[computergeek541]

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@DannyKi wrote:

My gf used my code a couple of months ago, she's still with Public, I did not get 1 point per month so far and I don't think she got the $10 credit either. 

Is there a link I can submit a ticket to Public or the agent going to read this article and contact me via Inbox? How does this work?

---

It's your girlfriend who needs to open the ticket using the chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

It's important to use the chatbot to open tickets vs. sending a direct private message to intiate the contact with Public Mobile.  Issues that Public Mobile are contacted about througth the ticketing system are given higher priority by the queueing system.

[DannyKi]

Thanks!

[Techfish]

I know it can take some time for referrals. You can open a ticket, or send a private message here to CS_Agent.