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un necessary charges to my credit card

johnny4
Great Neighbour / Super Voisin

I need someone from the customer service to contact me @ xxxxxxxxx

4 REPLIES 4

BKNS27
Mayor / Maire

@johnny4 

We are all customers like you and no PM staff in this public community so NO ONE will call you!

You need to contact a CS _Agent via private messaging on this Community.

hTideGnow
Mayor / Maire

HI @johnny4   

what are the unnecessary charges?

for charges dispute, please submit a ticket with CS agent here:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

softech
Oracle
Oracle

@johnny4   this is an open forum, please remove your number for you own protection.   Go back to your post, click the down arrow on top right and click Edit  Messsage to remove

And PM support is all online, so, you need to open ticket with them to engage them 

For the unnecessary charge, would you mind to share what was it?  Maybe a pending charge? And remember PM will add tax on top of all charges, My account will only show charges without tax

And to open ticket with support, please message them:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

Handy1
Mayor / Maire

@johnny4  Please remove personal phone number this is public forum . But here how to get support 

message support directly
       

  • while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<

 

 

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