transfer previous phone number to Public Mobile

[Ling1]

how to transfer my previous phone number from Bell to Public Mobile

[Korth_]

Activate a new account with Public Mobile. You will need to bring your own unlocked phone. You will need a SIM card or an eSIM, along with payment (a credit card or a payment voucher) to cover the price of your plan up front (this is a prepaid service). You can do it from the app or from a computer (I think). All the links you need are on Public Mobile's homepage.

Login to Self-Serve, click on the "Profile" tab, and you will see the "Transfer Phone Number" option on screen. This requests a number port.

Consumers should always request the number port from their new provider (Public Mobile in this instance), not from their old provider (Bell in this instance). And they should always keep both accounts active until the number port is complete. This means you don't close your old account at Bell, you just keep using your phone with Bell until it stops working then you pop in your Public Mobile SIM and continue using your phone number on your new provider. If you were on a postpaid plan with Bell then you'll get a pro-rated refund for unused days.

Do not close your account at Bell. It will be closed automatically when the number port is fully complete.

[EDIT: Don't forget to use a referral code. You can probably get one from anybody here. Get ten bucks credited to your account (after a few days) and give somebody else a small favour.]

[Sansan]

@Ling1  see helpful information. 

https://www.publicmobile.ca/en/on/get-help/articles/transfer-your-number#:~:text=If%20you%20are%20ne....

[softech]

@Ling1 

You want to first confirm your number is eligible to port into PM first here:

Confirm your number is eligible to port into PM (it is a Koodo site because both Koodo and PM use the same Telus system):
https://secure.koodomobile.com/checktransfereligibilityparrot/checkSingle.do

Then, make sure your old provider account is still active.  Login to your old provider account and make note of the account number

Next, get a Public Mobile sim card from

• local Telus/Koodo/Mobile Klinik stores: https://www.publicmobile.ca/en/bc/pick-up-SIM (call ahead to confirm availability ) 
• Amazon.ca:  https://www.amazon.ca/dp/B07R6P5KBB/ (Free 7 to 10 days Shipping)
• PM online: https://www.publicmobile.ca/sim-card   (Delivery could take anywhere from 5 days to 3 weeks)

Once you have the sim card, activate your account by using the PM app (preferred way) or online on PM web site - https://www.publicmobile.ca/plans , pick a plan and click Subscribe.  (Please note you can start from the site but you will still need to download the app to complete the activation after the payment step).   
After the payment step, you will get to the phone number step.  You will request to Transfer your exiting number instead of picking a new number.  Please provide your current phone number and the account number of the old provider as the porting info.

Once activation is completed , still have the old provider sim card in your phone.  Your old provider will send you a SMS and ask your permission for the porting.  You need to reply YES within 90 mins for the porting to complete

Once replied yes, you can put your PM sim card in a phone and wait for incoming calls to come.  Reboot your phone ever 30 mins and test incoming call from another line.  If incoming call reaches your PM sim card, then the Porting is completed

[Handy1]

@Ling1  You can do this on activation . Or it can also be done afterwards in your account profile page . Just make sure to keep the bell SIM card in phone to reply YES to the confirmation text to port 

if you have already tried to port the number and missed the text I will send you the porting team number private message and they can re trigger the port request for you