Activate Sim Card and Transfer Number Without App

[Franklbob]

I am unable to activate my sim card or transfer my number because I do not have the public mobile app. I am physically unable to download the app: I own a flip phone that is dumb as a brick (and I'm not changing that). Is there a service agent I can connect with so we can sort this out?

[hTideGnow]

hi @Franklbob 

easiest way is to ask a friend to complete the actitvation on the app for you

but if that is not the way, no worries still.  After payment, you can ask PM to help to complete the rest of the steps.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage