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spam calls

l2008r
Great Neighbour / Super Voisin

received spam calls from time to time. these spam calls were from overseas, in the name of DHL,etc. CRTC asked the service providers to filter these calls. but Pubic mobile doesn't have such capability. why?

5 REPLIES 5

saadh
Good Citizen / Bon Citoyen

I don't think PM can offer such a feature considering there aren't really as big as the Big 3's sister companies. However, if you are using an android phone, consider downloading 'Phone by Google' from the Play Store. The app shows which numbers are suspected spam, which is the main reason I downloaded it. 

Timer
Mayor / Maire

@l2008r 

if not real call and why you do care so much just ignore and delete it, and not call back to any number you don't know who is and public mobile can't do anything about those calls.

Meow
Mayor / Maire

You cannot expect that from PM.

Just ignore them, there is no other way...

softech
Oracle
Oracle

@l2008r   Unfortunately PM only provide very basic services 

 

You best bet in such situation is to use the features provided on your phone.   

 

Both Android and iPhone have feature like  Silence Unknow Callers.  However, to use that effectively without missing important calls, you have to keep your contact lists up to date

hTideGnow
Mayor / Maire

HI @l2008r   PM is a Tier 3 provider and provide very minimum service as no-frills price

 

Some Tier 2 or Tier 1 provider (like Telus or Koodo) do have such service but with a added cost.  Also, that still cannot fully eliminate the issue

 

And the type of CRTC/DHL calls are liking a trick of Caller ID spoofing.  Even those Tier 2  or Tier 1 service might not eliminate those calls.

 

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