referral code

[Suelee]

My referral code that I entered was not applied

[Chalupa_Batman]

Hello @Suelee 

If you just signed up for Public Mobile, it takes up to 72 hours for you to get the $10 discount. If you applied a friends code, ask if they got the CHICK CHING text message yet. If it's been less than 72 hours, they may not have got it. If it's past 72 hours, then you can reach out to a CS Agent with the links provided below.

[Suelee]

it is a new account

[mojorising]

It usually takes 3 days. if it's now beyond that, message a CS Agent at the the link below.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Keep checking your Community inbox envelope icon on top right after the ticket is submitted. CS Agent will reply to you there.

[hTideGnow · Accepted solution]

HI @Suelee 

no worries, just submit a ticket with CS agent by messaging here

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[BKNS27]

@Suelee 

You can’t use your referral code on an existing account. It only works for new activation.