12-24-2024 10:21 PM - last edited on 12-25-2024 06:15 PM by computergeek541
I need PUK code to unlock my sim
12-24-2024 10:31 PM
what PUK code you need? there is one to unlock the sim card as people uses sim pin and forgot , and there is another one to unlock carrier locked phone
hi @JiyuJung
are you sure it was asking the sim card PUK and not the phone unlock code?
if it is a sim card puk that it was asking, then PM support can help. You can submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
12-24-2024 10:29 PM
@JiyuJung see link below proceed accordingly.
https://urlshortner.tiia.ai/Oyn1L6
