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My confirm my identity not coming through text

Goosey11
Great Neighbour / Super Voisin

My confirm my identity code is not coming through via text on new set up.

2 REPLIES 2

Goosey11
Great Neighbour / Super Voisin

Thanks for the reply, it ended up working after moving the sim card to another phone and then back, or it was just the passing of time... Maybe it was on Christmas break??  

slusagm
Mayor / Maire

don't know why it is a common thing

did you request port? maybe the text gone to your old provider, put the old sim card back and check

or ask PM to help.  You won't be able to open proper Chatbot ticket at this stage, so just message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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