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plan change for suspended account, money has been added

fuzzylogic
Good Citizen / Bon Citoyen

Hi,

 

I wanted to change my plan to 30 days, Unlimited provincial talk, Unlimited international text, 1Gb of data, 3 choices discount for a total price of 47 dollars, but unable to do so. Money were added to the on the account. Can you, please, assist me in this operation?

 

Thank you,

Have a good day,

 

 

Alex

4 REPLIES 4

fuzzylogic
Good Citizen / Bon Citoyen

Can you delete phone number in your subject  line of the reply above? Can we close this topic completely, your system generates the original subject line eventhough it was changed already (system bug).

CS_Agent
Customer Support Agent
Hi fuzzylogic,

Please can you delete your phone number on Subject Line?

Cheers

Abdoulaye

fuzzylogic
Good Citizen / Bon Citoyen

Ok, deleted, remember to delete in the subject line in your message too.

ShawnC13
Oracle
Oracle

@fuzzylogic, this is a public forum and you should remove your phone number for privacy reasons. 

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* SIM card number(if available)
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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