over a month ,still no receive my sim card

[mikewu072-]

dear ,i have place the order over a month ,but still no receive my sim card ,could you help me solve the problem ?

Thanks and have a nice day !

mike wu

[hairbag1]

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@computergeek541 wrote:

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@hairbag1 wrote:

@mikewu072- 

Amazon has the PM sims for under $5...free shipping with your Prime account. See if there's a Mobile Klinik in your area...they usually have the PM sims available too.

You'll get a $10 credit to your new PM account after you activate.

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There is no way to know if a customer suport agent will issue a creidt for the cost of a SIM card.  Please realize that when a CSA does do this type of thing, it is always on a case by case basis.  Depending on the circumstances, contacting CS_Agent after the fact could result in the customer spending additional money.  
Arrangements with a customer support agent must always be made ahead of time or the customer might end up being disappointed.

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Upon successfully activating a new PM account and using a friends PM referral code, the new account will be credited with $10 within a day or 2. 

[computergeek541]

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@hairbag1 wrote:

@mikewu072- 

Amazon has the PM sims for under $5...free shipping with your Prime account. See if there's a Mobile Klinik in your area...they usually have the PM sims available too.

You'll get a $10 credit to your new PM account after you activate.

---

There is no way to know if a customer suport agent will issue a creidt for the cost of a SIM card.  Please realize that when a CSA does do this type of thing, it is always on a case by case basis.  Depending on the circumstances, contacting CS_Agent after the fact could result in the customer spending additional money.  
Arrangements with a customer support agent must always be made ahead of time or the customer might end up being disappointed.

[hairbag1]

@mikewu072- 

Amazon has the PM sims for under $5...free shipping with your Prime account. See if there's a Mobile Klinik in your area...they usually have the PM sims available too.

You'll get a $10 credit to your new PM account after you activate.

[mikewu072-]

Thanks very much for your help ! So difficult to contact with the service from the webpage .It seem that your link can come inside .Wish it can work and solve the problem. Thanks very much !

[hairbag1 · Accepted solution]

@mikewu072- 

use this link to message Customer Support to enquire...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437