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need to manually top up my account

missbettee05
Great Neighbour / Super Voisin

my plan was due to top up today auto pay wise but a couple months ago i hasd swithced my payment method temporarily , so when payment was attempted it was declined as i had no funds on that card. ive went and switched payment method back to original (that currently has funds available) , but cant see m to figure out how to add funds.

2 REPLIES 2

Yummy
Mayor / Maire

Go to Payments and use one of two options.

 

Yummy_0-1667764792009.png

 

hTideGnow
Mayor / Maire

Hi @missbettee05 is your account currently suspended,  if so  there should be a button Reactivate my plan, just click and follow

 

if not suspended and you want to add fund, just go to payment page, there is a add fund button there

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