- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2024 11:46 AM
i did not recived my sim card in the mail and it has been mor then 10 days i can not open a ticket sins my activation as not ben finish until i recive my sim card were can i buy a public mobile card in a store.
Solved! Go to Solution.
- Labels:
-
Joining Public
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-14-2024 12:44 AM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2024 12:46 PM
It normally takes about 10 working days and could take up to 3 weeks as reported by other members.
Hopefully it should arrive soon but if can’t wait. SIM are available at Amazon for $4.99 with faster shipping.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2024 12:42 PM
They should sell them at any Telus since they are a subcompany, i remember getting mine from a Walmart a couple years ago which might be more convenient.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2024 12:13 PM
@Andre46, If you're tired of waiting you can visit TELUS, Koodo or Mobile Klinik store and buy from them. Then you can message CS_agent and request a refund. Alternatively, if you're phone can work with an eSIM you can download it free through the PM app
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2024 11:48 AM
HI @Andre46
PM uses Canada post to ship and hence the card could got lost
but message support and ask for update, maybe tell them you need it quickly and ask them to let you pickup one from Telus or Koodo store
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437