06-13-2024 10:18 PM
do they only work 9-5
Solved! Go to Solution.
06-14-2024 12:43 AM
They are usually quick. 1-2 days. Some days can be quicker 🙂
06-14-2024 12:00 AM
The response times have been longer lately due to increased customers and issues related with sign up. Keep checking your inboxes.
06-13-2024 10:22 PM - edited 06-13-2024 10:23 PM
Just remember @Trish-R , they are all overseas. Time difference. 🙂
Customer Support Agents are available from Monday to Sunday 9 AM to 10 PM EST
What issues were you having? Maybe we can help?
06-13-2024 10:19 PM
@Trish-R
not 9 to 5 but 9 to 10pm ET
If you still waiting for answer, it might be late. Send them a follow up tomorrow morning
