failed phone call

[dennisfox]

when phoning 1 particular number, I get "HB1 - your call cannot be completed"

the person can phone me, but I cannot call them???

[Lee_Ann_Carmy]

I am having the same problem and there is no reason for not being able to make this call. It has also happened when I call a relative who is also a Public Mobile user.  I have tried rebooting and no success. Absolutely ridiculous without a valid reason why this is happening.  This has to be a Public Mobile issue!!

[BKNS27]

@dennisfox 

Are you on the $15 plan?

Login to your account and see if you used up your 100 minutes.

[dennisfox]

it does have 1 at beginning

also tried without the 1

[Handy1]

@dennisfox  Are you putting a 1 in front of the contact 

[softech]

@dennisfox try reboot phone first 

and add 1 in front of the 10 dogits