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can I suspend for specific dates?

Rand4e
Great Neighbour / Super Voisin

I won't be able to use my phone for a specific 2 weeks within my subscription, can I? thanks all!

2 REPLIES 2

hairbag1
Mayor / Maire

@Rand4e 

you could reduce your plan to cheapest available $15.

Hardly seems worth the effort as PM plans aren't gonna pro-rate for what you don't use.

Just let it ride for the 2 weeks is my suggestion.

softech
Oracle
Oracle

@Rand4e PM is a prepaid provider, you paid for the service on the next 30 days.  PM won't credit you back the money for the time your account is suspended

Depends when the 2 weeks you were always fall on, you might not get any advantage for doing it

If the 2 weeks you are away is within the current service cycle, you don't need to do anything.  Again, you want save any money or so

If the end of the current service cycle falls on the 2 weeks you are away. you can manually suspend the account by disabling Pre-Authorized payments ahead of the cycle end date (turning off the Subscribe button on My Account's Payment page).  Then when renewal date comes, PM won't renew your plan and your plan will be suspended

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscriptionhttps://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

When you back, you need to login My Acocunt and make a manual payment to resume service, and remember to turn on the Subscribe toggle as well

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