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Where is my $5/month reward for referring a friend

gpk777
Great Neighbour / Super Voisin

Please advise. I

10 REPLIES 10

@gpk777   did you get the $10 from PM within 3 days since you activated?

do you know your friend who referred you, did he get the $5 per month?

 

Open ticket with PM Support and have them to check:

 

1. If you have access to My account: At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you don't have access to My Account or have trouble with Chatbot: Private message CS Agent at: 

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there

 

 

 

gpk777
Great Neighbour / Super Voisin

I signed up in August. please advise.

So now YOU need to contact support to get those credits added. Your friend might too. Did your friend get the normal $10 for his part (before the promo credits)?

gpk777
Great Neighbour / Super Voisin

My friend's ticket got resolved, so I should get a $10 credit for referral. (Sept, Oct)

 

Good to know.

For some reason, I didn't receive these promo notifications either.

Meow
Mayor / Maire

$5 will appear during first week of November.

Hi @hairbag1   the $5 for 5 months.  Look like it extends again for this month, except the wordings seem wrong

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/New-RAF-ends-Oct-31-Clue-me-in-please/td-...

hTideGnow
Mayor / Maire

HI @gpk777   it will be on your My Account as Available Fund

 

But when did you refer your friend?  If you just refer your friend this month, you won't see it until the first week of Nov

 

If you referred your friend in Aug or Sept, you should have seen the payment on the first week of the month after

 


@RossN wrote:

@gpk777 Hi if you’re just signed up on the most recent promo you will see your first five dollars in the first week of November


I can't seem to find any recent promo like the OP is talking about. Was there a promo that I missed ?

RossN
Mayor / Maire

@gpk777 Hi if you’re just signed up on the most recent promo you will see your first five dollars in the first week of November

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