09-27-2022 10:26 AM
I need to look at previous payments so I can submit receipts to my employer. However, I can't access anything in my account. I can log in just fine, but as soon as I log in, clicking any link gives me a 404 and tells me there is system maintenance. This has been happening for months, and is quite unacceptable.
Solved! Go to Solution.
09-27-2022 01:11 PM
Nice edit. And yes, it's a website issue when it's not an issue on any other site (mobile or otherwise) where I log in. But thanks for chiming in.
09-27-2022 12:53 PM - edited 09-27-2022 12:56 PM
Sounds like this is your own issue, not the website. I’m having no problems.
09-27-2022 12:33 PM
I had the same problem link above is your answer
09-27-2022 11:25 AM
Thanks, all. That helped!
09-27-2022 10:51 AM
What links you cannot access? I do not experience any issue using very old Firefox or latest Chrome.
09-27-2022 10:39 AM
Try logging in using incognito mode...others have reported success doing it like that.
09-27-2022 10:29 AM
try to clear your cache, then relaunch the browser
or try Incognito mode or try on a different browser
09-27-2022 10:28 AM
Yeah it is definitely not ideal but unfortunately don't think it is going to change anytime soon, many times it is cached versions, best workaround is to use incognito mode and open it in there and you should be able to bypass that, but once you get into self serve you also have to be diligent in making sure there are accurate numbers/usage etc