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Forbidden A1 message when trying to log in

Good Citizen / Bon Citoyen

Is anyone else having login issues on the Website?

When I try to log in (both using regular browser and incognito) I get the a blank screen with the message 'Forbidden A1'. Thinking it might be a laptop issue, I also tried on my tablet, to the same effect. 

I don’t think the Account got closed because I signed in two days ago and I ensured I have enough for renewal scheduled for Feb 15th, so I don’t think there is any way it would have closed due to insufficient funds or anything.

Please let me know if you are also experiencing this login issue. Thank you!



Good Citizen / Bon Citoyen

yes, i totally got that! I almost thought, uh-oh!

But, as per @computergeek541 had mentioned in one of the other posts he mentioned:

The forbidden error message gets shown regularly, especially at night.  Please try again at a later time.  If you need to make a payment sooner, that can be done through 611.

Great Neighbour / Super Voisin

Same here. Hoping it’s just a glitch/maintenance window. Will try in the morning.

Great Neighbour / Super Voisin

Black screen with forbidden A1 in the corner? Yep I'm getting it too

Great Neighbour / Super Voisin

I am having the same issue and I am definitely subscribed. I was trying to add an add-on, but am unable to do so. 

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