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Unable to select Boxing Week Sale plans in account

Tris007
Great Neighbour / Super Voisin

When log in to my account to change my subscription, I am unable to choose the sale plan of $29/month for 30 GB 4G.  It does not appear at all in my account as an option nor do some of the other sale pricing options.

6 REPLIES 6

CalvinW
Deputy Mayor / Adjoint au Maire

Limited to new customers only, unfortunately. A lot of people said to talk to the agents, but I had no luck. Messaged them nicely multiple times throughout the week, and they all said their system won't let them change my plan since it's limited to new activations only. Classic Public Mobile.

Meow
Mayor / Maire

You will not find that plan on your account as this is for new customers ONLY!

BKNS27
Mayor / Maire

@Tris007 

Unfortunately, the offer are for new members and not for existing members.

Handy1
Mayor / Maire

@Tris007  Yes that’s because it’s a new activation only plan . But ask support they have been able to help many get the very plan 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

@Tris007 

The plan is for new activations only.

But you can check your luck with PM agent.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

Remember, that plan supposed to be for new activation, so agent has the right to decline your request, although some reported they got it.

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