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Unable to change the plan

ricky7583
Great Neighbour / Super Voisin

2.PNG3.PNGI need to change my phone plan but it doesn't allow me to do so.

On the overview page, it doesn't show my current plan and if I click the change plan, it doesn't show any options.

If I click to try out more options,

HTTP Error 403.14 - Forbidden The Web server is configured to not list the contents of this directory.

shows up.

Is there any maintenance that lasts more than a week? I try to wait but my next bill cycle is coming so I need assistance as soon as possible.

1 ACCEPTED SOLUTION

Accepted Solutions

Yummy
Mayor / Maire

Just replied to similar post. I had no issue getting to plan change page. Did you try to different browser? Incognito mode?

I can see this, no problem:

Yummy_0-1656524071001.png

 

View solution in original post

4 REPLIES 4

Yummy
Mayor / Maire

Just replied to similar post. I had no issue getting to plan change page. Did you try to different browser? Incognito mode?

I can see this, no problem:

Yummy_0-1656524071001.png

 

CountyDownIeUk
Mayor / Maire

Take that first pic out. TMI. You just set yourself up to be Sim Jacked. 

ricky7583
Great Neighbour / Super Voisin

Weird... I was using firefox + its incognito mode but didn't work.

But Chrome allows me to do it. Thanks

@ricky7583   the server error page seems to suggest it was a server issue rather than browser issue.  But we are happy you are good now