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Unable to access payment history.

golfball
Town Hero / Héro de la Ville

I was trying to look at my invoice. Is it just me that is unable to view their payment history in the app?

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4 REPLIES 4

golfball
Town Hero / Héro de la Ville

@softech That seems to be it. I am on a 90 day plan. I guess the app will give the error if the last renewal was more than a month ago. Thanks.

@golfball 

i just tried and it works for me on one month two

I tested on another account, it didn't show on one month and only show after I changed to 3 months.  But you know what?  That is a on a 90 days plan 🙂   So, is yours a 30 days or 90 days plan?

golfball
Town Hero / Héro de la Ville

Seems to be some kind of glitch. I can see the payment history if I change the filter to 3 months or if I check from the website.

hTideGnow
Mayor / Maire

hi @golfball 

i can access via app and My Account without problem

Try to logout your app and log back in

Or try uninstall and reinstall

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