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Hi. I am wondering how to access my call history from May 2023. thank you

Bart3
Great Neighbour / Super Voisin
 
7 REPLIES 7

I mis-typed – as I initially wrote, it’s 90 days, not 180.

Thank you @BKNS27 😊 

@HALIMACS 

It seems that is only 90 days now on the app. Haven’t tried online.

IMG_0214.png

I believe call history is only available for “3” (corrected edit) months, @BKNS27 

Payment records are available going back the prior tax year, but not usage records.

BKNS27
Mayor / Maire

@Bart3 

Only for 90 days so gone gone gone but you might want to try your luck with submitting a ticket on the Chat bubble but no guarantee.

Chalupa_Batman
Mayor / Maire

Hello @Bart3 

Unfortunately May 2023 is out of the abilities of Public Mobile to obtain for it's customers. By contacting customer service, they are able to go back 1 calendar year from this month. If it's for legal purposes, a court order would be required. 🙂

hTideGnow
Mayor / Maire

hi @Bart3 sorry no, just whatever they have there 

HALIMACS
Mayor / Maire

@Bart3 

unfortunately, you cannot thru this service

only 90 days is available through Public Mobile.

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