05-05-2021 12:12 PM - edited 01-06-2022 01:58 AM
Hi,
I am in the US right now and I added the US Roaming Text, Talk, Data bundle add-on for 20 dollars. My phone is a Samsung S2X. When I was in Canada, I had to change the APN settings manually to get my data to work (https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone). However, now that I am in the US and connected to the T-mobile satellites, I cannot use my data. Is this because I need to update my APN settings for T-mobile? If so, what are the APN settings I need to update?
Sincerely yours,
William
05-05-2021 02:45 PM
@guestwilliam Is your roaming data working now? You may also want to try rebooting your phone.
05-05-2021 12:20 PM
@guestwilliam , check your roaming data settings. You need to enable it to make the data work. As already suggested, do not make changes to the APN settings.
05-05-2021 12:18 PM
Some people did report that using T-Mobile is slow while AT&T has better speed. So, if you can change it to AT&T, do it and test it.
05-05-2021 12:17 PM
@guestwilliam : No. If your mobile data was working at home then you don't need to change APN.
Try connecting to AT&T instead and see what happens.