@CliffEndicott wrote:I don't know what Volpe is, and it doesn't appear in my mobile network page. This is what I see.
VoLTE (Voice over LTE) is the ability to make phone calls while connected to the 4G or 5G networks. Until earlier this year Public Mobile did not have VoLTE, which meant that even if we were connected to the 4G/LTE network for data, it would automatically drop us back to the 3G network when placing or receiving phone calls. You can verify this at home by turning off WiFi while connected to the 4G/LTE network and trying to make a phone call; if it drops to 3G, you likely don't have VoLTE.
Why this is important is because the US no longer has any 3G networks, so if your phone is still trying to fallback to 3G to make phone calls, it simply won't connect because that network is non-existent. All Public Mobile accounts are now setup for VoLTE, although the device itself does have to be on the approved list. @softech has confirmed that your device should be on the list (assuming it's not an international version), so in all likelihood this isn't your issue. Regardless, when you get home you should try the test I suggested to verify for certain.
