11-13-2023 10:18 AM
I have checked the Trusted source box multiple times with no response, still requires 2 step sign in??
11-13-2023 12:35 PM
It usually remembers me on the Android App. I'd say I only need to enter a MFA code once a month maybe. It's possible through iOS app is more finicky?
11-13-2023 10:36 AM
Yes, it is regular behaviour. Sometimes it remembers for a weeks and sometimes asks for a code every time you log in.
Check what you do with cookies in your browser. Maybe you clear all of them every time you close browser.
11-13-2023 10:29 AM
Fortunately for me, because it was getting very irritating being automatically logged out every so often and having to keep signing back in, It works most of the time with Safari on my iPad.
11-13-2023 10:21 AM
@Fergie138 are you using PM app 9n iPad? The trusted source function seems to not work as well on iPad
and if you are using browser, make sure you disable Clear cache on exit on the browser
11-13-2023 10:20 AM - edited 11-13-2023 10:21 AM
@Fergie138
regrettably, that does occur with some operating systems and devices.i
I have not been prompted on Microsoft Edge, but am on android and iOS.
Agree, it kinda sucks 😒
11-13-2023 10:20 AM
Also happens to me on a random basis. Gets annoying. Maybe try a different web browser.
