Travelling to Europe?

[mountaindew]

Hi, is there a way to keep the PM phone DATA working while visiting France and Italy? I'm not so much interested in calls or texts, although it would be good to know.

[darlicious]

@mountaindew 

Where are you arriving in Europe? If your arrival is in Italy they offer some of the cheapest prepaid plans in the world. Plans have an average cost of €1/1gb with a 30-day plan averaging €20/20gb including European roaming. For more info see here...

https://www.traveltomtom.net/destinations/europe/italy/best-prepaid-italy-sim-card

For France the best deal is about €15/10gb. Find more info here...

https://www.traveltomtom.net/destinations/europe/france/best-prepaid-sim-card-in-france

For more general information about all European SIM cards please see here....

https://www.traveltomtom.net/travel-tips/buying-a-sim-card-in-europe

Here are your options for your public mobile service while traveling...

1. You can turn off autopay and allow the account to suspend at the of your current 30 day cycle but this is your least advantageous option. Pay and reactivate by day 85 or so.
2. If you have an account balance that exceeds your plan amount then you need to suspend via the lost/stolen feature in your account before midnight eastern on the evening of your renewal. Then on day 85 or so resume your service to pay and reactivate.
3. Suspending via lost/stolen before midnight eastern will keep your voicemail active allowing you retrieve voicemail and any verification sent by phone calls. However your rewards will not be applied to your account**. CSA contact after paying and reactivating is necessary to have the rewards applied manually.**This only applies to customers earning $$ rewards.
4. Voicemail can be accessed by calling your pm number from a different phone by calling your phone # and pressing * once connected and entering your 4 digit voicemail pin #.
5. If you don't have an account balance or enough balance to cover your plan amount you can suspend via lost/stolen after midnight but before 2 am eastern on the day of your renewal. Once your rewards have been applied (usually by 12:15 am et) then suspend your account. Voicemail access will be lost.
6. Switching to the $15 plan with rewards helping to cover a partial or full amount of your plan allows you to call forward your pm number to your fongo/textnow number  before you leave Canada.. Now any incoming calling to your pm number will ring thru to your fongo/textnow number while on wifi or mobile data (w/a local or global sim card) You can access your fongo/textnow voicemail for all voicemail messages.

Most important mark on your calendar day 85 of your suspension and day 90. Do not forget when you must unsuspend your account via lost/stolen and/or pay and reactivate your service so you don't lose your phone number and account. Happy travels and Stay--Safe!

[Timer]

@mountaindew 

PM not service in Europe.

Download the TextNow App

  and used by Wi-Fi and you get a new number from that app and make Call & SMS for free.

or travSIM Prepaid Europe SIM Card,  or in airport buy it prepaid europe sim card.

[JL9]

There are some pretty cost efficient data/sim options in Europe depending on where you go . A quick search for your country/countries should give you a good starting point.

[hTideGnow]

Hi @mountaindew   get a local data sim there instead.   From a cost prospective, It is always a preferred way even roaming is available  (but again, roaming is not a choice here  🙂 )

which countries you are going?  many data sim there can work for most European counties

[hairbag1 · Accepted solution]

Negative.

You'll need a local sim and a European plan in order to have data service whilst in Europe.

[Meow]

PM does not provide any service in Europe. US has limited access through US add-ons.

Your option is free WiFi or if you need calls voip apps (again, WiFi based).

[dust2dust]

You could however use a voip app that does talk and text and forward calls and use another app to forward texts. Then when on wifi or local data cell service you can talk and text from the voip app getting the calls and texts while you're there.

[mountaindew]

Working = that it can be used, that it will function (ie. work). You've answered: that it will not work there. Thanks.

[dust2dust]

Define "working"? PM services will not work there. You can certainly leave the account active and pay it every 30 days. Or there's a grace period of 90 days of suspension before it dies.