04-02-2022 02:23 PM - last edited on 04-02-2022 05:15 PM by computergeek541
As per title. I need to transfer my number to another person. And get a new number and stay with public mobile.
Solved! Go to Solution.
04-03-2022 12:17 PM
@darlicious wrote:The person you want to transfer your phone number to....are they a pm customer? A telus or koodo customer?
Are you implying that Telus family customers CAN somehow switch numbers as OP wishes?
04-02-2022 06:26 PM
Thanks all, I guess there is not way to do it.
04-02-2022 06:11 PM
Simply put, you can't @wendigo
It sounds like a logical request, however some things with this place are easier said than done.
04-02-2022 04:25 PM
The person you want to transfer your phone number to....are they a pm customer? A telus or koodo customer? Or are they with a different provider? What is the reasoning behind giving them your phone number?
To contact customer support click below:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
To pre-verify your account include your full name, address, email, phone # and 4 digit acct pin #.
04-02-2022 03:32 PM
Unfortunately you are out of luck, the closest thing to what you are looking for is what Luddite suggested
04-02-2022 03:00 PM
You cannot transfer your number to another person and stay with your account and get new number.
You can give your PM account to somebody else with all rewards, loyalty, etc. You would have to change all personal info and email to that other person. So basically other person is taking over 'your' account and keeps phone number.
Then you have to open new PM account and pick whatever number is available.
If you port your number to another provider, your current PM account will be closed.
04-02-2022 02:42 PM
wendigo: By policy, they don't change numbers around between accounts. Transferring (porting) a number out closes the account. The idea mentioned is for someone else to take over the account. Then you would go about getting a whole new account.
04-02-2022 02:39 PM - edited 04-02-2022 03:03 PM
@wendigo your aren't t able to give your number to another person and add a new number to your account to keep your rewards and current plan. There only way to give that number to someone is for them to take over the account asked your stay a new one, but if you have a grandfathered plan and rewards attached you would lose them
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
04-02-2022 02:34 PM - edited 04-02-2022 02:35 PM
I am confused. After I change the account email, how can they log in with my account detail( email). Can I get the original plan back?
04-02-2022 02:31 PM
@wendigo wrote:As per title. I need to transfer my number to another person. And get a new number and stay with public mobile.