iPhone 7 is not shipped out yet

[Lindaping]

I ordered an iPhone 7.  It was in March.  Over ten days passed.   It has not shipped out yet?  I wonder the reason.

[BKNS27]

@Lindaping 

Hopefully you will get a tracking number soon so you will be on your way. 😉

[softech]

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@JL9 wrote:

When it comes to phones and sim cards shipped by PM, it seems like you will have to practice a lot of patience

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I kinda of understand phone, 2 weeks might be ok , due to stock issue.  It is one 3rd party shops server multiple carriers (couple carriers/online stores selling the same phones and the same 3rd party fulfilling the orders)  But SIM card for 2 weeks?  Stock is not an excuse... 

[JL9]

When it comes to phones and sim cards shipped by PM, it seems like you will have to practice a lot of patience

[Meow]

Did you get tracking number? When exactly did you order it?
Orders usually take 2-3 weeks to be fulfilled.

If you do have tracking number you might contact agent but most likely answer will be similar.

[Lindaping]

Thank you

[softech · Accepted solution]

@Lindaping   PM CPO orders could take two weeks, I think it is still within reasonable time.  

But, open a ticket with PM Support to confirm the order status.  Direct message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox, envelope on the top right, after ticket is opened.  CS Agent will reply and work with you  via messaging there