Text Notifications

[Birder1]

My account is no longer receiving notifications from public mobile texted to my device (eg texts notifying me of data usage etc). I am unable to submit a ticket (repeating 404 error) or to contact @CS_Agent (as prompted by the chat bot as @CS_Agent is not recognized as a user in the link I am auto-directed to by the bot). Please advise as to how one re-subscribes to text notifications. Thanks! 

[BKNS27]

@Birder1 

No use in tagging a CS_Agent because they are rarely on this Public Community Forum.

[hairbag1]

@Birder1 

no use contacting PM about this as they no longer send out courtesy reminder texts as they have in the past.

[Handy1]

@Birder1  pm stopped sending those payment reminder text back in April of this year , but to contact support you can use this direct link to message them .

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow]

hi @Birder1 PM stopped that payment notifications for couple months already 

and if you need agent help, submit ticket with message 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[CharlieWhisky · Accepted solution]

Unfortunately Public Mobile is not sending those texts anymore. You can reach a agent with this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437