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Switch from esim to sim card

Miam
Great Neighbour / Super Voisin

@CS_Agent

I am trying to switch from esim to a physical sim card. I have the sim card in hand I just need to know what to do to transfer it. 

Thank you! 

4 REPLIES 4

Priority
Deputy Mayor / Adjoint au Maire

e-SIM is now available to both New Activations and Existing Subscribers of Public Mobile as of today.

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...

'Buy a Physical SIM Card or Activate e-SIM'
https://myaccount.publicmobile.ca/en/account/purchase-sim

Priority
Deputy Mayor / Adjoint au Maire

Follow this link and enter the New SIM Card Number to update it on your Account:

https://myaccount.publicmobile.ca/en/account/profile/change-sim-number

hTideGnow
Mayor / Maire

HI @Miam 

You can change sim card yourself by login to My Account.  it is on the Profile page, you can update the sim card  there

If you have trouble login because of the 2FA, remember you can click "Didn't receive code" and then choose to receive via email there

Handy1
Mayor / Maire

@Miam  Do this in your my account  profile page like this 

SIM  SWAPPING  profile tabs

Handy1_0-1691675476829.png

 

Note only do this on lap top or computer/ not mobile device

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