eSim

[WW5]

Get new phone without sim card space. how to change from simcard to eSim with same phone number

[softech]

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@softech wrote:

@WW5 if you can still use your old phone, wait the month or two and you will be able to use eSIM.  Would worth the wait 

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@WW5 

Don't even need a month, eSIM is now available for existing subscribers, so you can order one for your phone now:

https://productioncommunity.publicmobile.ca/t5/Announcements/eSIM-now-available-for-new-amp-existing...

[softech]

@WW5 if you can still use your old phone, wait the month or two and you will be able to use eSIM.  Would worth the wait 

[dust2dust]

Yeah a lot of people have been asking about this. Other providers can. And even move esims between phones.  There has been no word and no one here would be in the know as to if and when they might open up this ability.

[WW5]

new phone has no simcard slot. Thank you for your help......WW5

[esjliv]

@WW5 - ooo, that's too bad. If you want the same account you will need to use a phone with a sim slot, then proceed to change the SIM card number on your My Account.

See "How To Change Your SIM Number" in this Help Article: https://www.publicmobile.ca/en/on/get-help/articles/change-sim-number

edit, Card to Number

[hTideGnow]

hi @WW5 

you have an US iPhone?

No, esim only for new subscribers for now 

[softech]

@WW5 sorry you can't

ESIM with PM is not currently available for existing subscribers. Maybe another month or so. So, you might need to hold on 

[Handy1 · Accepted solution]

@WW5  Sorry you can’t . ESIM only for new activation for now . You would need to use physical SIM card . 

adding only work around would be to port number out . Create new PM account with different email and then port number back in . But that cost some extra money effort and possibly lose of old rewards @WW5